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Habitat for Humanity of Wake County (HFHWC) ReStore Associate

Summary

Under the general supervision of the Raleigh Store Manager, the role of the ReStore Associate will serve as a floater in both Raleigh and Cary stores as well as occasionally working with the DeConstruction team. Responsibilities include sales floor and receiving activities. In addition, the ReStore Associate will be responsible for store projects that will be assigned to him/her as needed within the stores.

Responsibilities within the ReStore:

• Coordinate the flow of incoming materials to the store sales floor
• Evaluate condition/price of existing merchandise
• Maintain a knowledge of current Pricing Guide and provide feedback to keep it current
• Maintain proper product placement throughout the store
• Assist customers with purchasing merchandise
• Assist customers with loading out purchases
• Maintain a clean, neat, organized retail area
• Keep store free from safety hazards
• Work closely with the Store Manager to determine individual projects that may be necessary for store improvements (these can include activities such as building new display equipment)
• Provide coverage and support to the Cary ReStore and DeConstruction teams as necessary.

Knowledge, skills and abilities required:

• A strong belief in the organization’s mission, goals and accomplishments
• Knowledge and skill using machines, heavy equipment and specialized tools while performing work (see below)
• Clean driving record
• Demonstrated ability to fulfill several roles within the course of a day (floor sales, product coordination, DeConstruction staff)
• Experience working in a retail environment (sales, receiving, or management)
• Ability and experience working with volunteers
• General knowledge of trades (plumbing, electrical, mechanical)
• General knowledge of the ReUse industry
• Licensed and trained in driving a forklift
• Ability to communicate clearly and concisely both internally and externally
• Excellent customer service etiquette and attitude
• Ability to have grace and humor under pressure
• Energized in an atmosphere that fosters sharing new ideas and initiatives

Machines, equipment and specialized tools appropriate to function include:

• Power tools, hand tools, ladders
• Price guns
• Pallet jacks and other material handling equipment
• Box truck

Supervisory controls:

The ReStore Associate will report directly to the Raleigh Store manager. However, he/she will also be available to support operations at the Cary Store, and Deconstruction as necessary.

Complexity:

Responsibilities involve a variety of tasks that may or may not be related therefore, strong organizational skills will be required. In addition, because this position is a “floater” the person will need to be able to work with different teams within the ReStore organization to fulfill varying roles.

Physical demands:

Ability to lift over 50 lbs.

Work environment:

Environment will vary depending on activity. Raleigh ReStore (primary location) is a warehouse however, this person will also be on DeConstruction worksites and working in the Cary ReStore.

Minimum education and experience requirements:

Candidate must have a college degree or equivalent four years of experience working in retail, reuse and/or construction.

For more information, visit: http://www.habitatwake.org/

 

 

Habitat for Humanity of Wake County (HFHWC) ReStore Manager

SUMMARY:

 This is a paid full-time position reporting directly to the Vice President of Program Operations. The ReStore Manager is responsible for the day to day operations of the ReStore as well as assisting the Vice President in planning and budgeting for the store. This position oversees a store that is volunteer and staff-run, this combination requires special attention to training, delegation of tasks and excellent customer service.

Operational Responsibilities:

• Oversee day to day operations of the ReStore to include the supervision of volunteers and staff and the delegation of tasks to provide an efficient and profitable work environment.
• Work on the sales floor directing staff and volunteers in the receiving, pricing, and sales of donated materials. This will at times include heavy lifting and leading projects within the store.
• Coordinate the ordering of new cabinet sales.
• Interact with customers on a daily basis; being aware of sales trends, regular customers, and decision making when situations arise that may require managerial input.
• Identify the ReStore's goals, needs, and priorities and effectively communicate them to the staff, other ReStore managers and Vice President.
• Work with the Vice President to create and sustain a long term committed staff for the ReStore.
• Ensure that the ReStore is a safe place to work for both volunteers and staff. This includes the regular maintenance of equipment and facility as well as materials and storage safety.
• Determine the pricing system and structure; making certain that materials are being priced appropriately and that waste is reduced as much as possible.
• Ensure that the store is properly covered by staff during hours of operation and to schedule staff and oversee the scheduling of volunteers. This includes communicating with Vice President on staff issues and concerns, holding staff meetings as necessary and providing feedback and support to staff on their performance.
• Work closely with Volunteer Services to ensure adequate attention to recruitment and retention of store volunteers.
• Work together with other managers and Vice President in improving standardization of procedures and policies.

Financial Accountability:

• Accurately track and report financial information to Vice President. This would include tracking and weekly reporting on sales, cash outs, and deposits; as well as monthly reports on sales, paid outs, and volunteers hours.
• Ensure that cash outs happen at least daily and that any irregularities are explained.
• Work with Vice President to analyze store sales and profitability.
• Work with Vice President in the creation of annual budget.
• Manage store expenses and sales based on approved budget and be accountable for any variations off the budget.
• Provide leadership and direction to staff around sales goals and expenses.

Oversight and supervision:

• Lead and supervise a staff and volunteers to include the following:
  1. Donations Coordinator – ensure that this person is continually updating the donation criteria and needs of the store as related to donations and pickups.
  2. Cashier(s) – ensure that this person is providing excellent customer service and has an excellent understanding of product that is for sale at any given time.
  3. Warehouse Assistant(s) – ensure that this person is providing support to donations coordinator and cashier in the day to day operations of the store.

Expectations:

• Commitment to the mission of Habitat for Humanity and ability to share that mission with customers, staff, volunteers, etc.
• Provide excellent customer service, internally and externally.
• Communicate effectively with people of diverse backgrounds.
• Gain comprehensive understanding about Habitat for Humanity and the ReStore, and be able to communicate our mission and purpose to volunteers and customers.
• Demonstrate passion and dedication to the mission of Habitat for Humanity.
• Committed to working in and promoting a team environment.
• Create and maintain an atmosphere within the Restore that encourages and fosters an open sharing of ideas, concerns, and hopes.
• Respond to unexpected opportunities or problems.
• Multi-task coordination, scheduling, supervision, and teaching

Qualifications:

• Knowledge of used building materials
• Minimum of 2 years experience in management and retail related field or non-profit organizations; or an equivalent combination of education, training, and experience.
• Strong organizational skills, knowledge of data base function, and advanced knowledge of retail management.
• Skill in using machines, equipment, and specialized tools used while performing work
• Experience working in the non-profit field preferred
• Minimum of a Bachelors degree

MACHINES, EQUIPMENT AND SPECIALIZED TOOLS APPROPRIATE TO FUNCTION INCLUDE: (All are “E.”)

• Computer, point of sale cash register, copy machine, printer, fax, calculator, and telephone.
• Power tools, hand tools, ladders
• Ability to drive a box truck and other large vehicles
• Price Guns

PHYSICAL DEMANDS:

Ability to lift over 50lbs daily.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Experience in management and retail related field and 2 years of related experience in private business or nonprofit organizations; or an equivalent combination of education, training, and experience.

NOTE:

In accordance with the American with Disabilities Act of 1990, the “essential functions” of this position listed under the sections “Work Perfomed,” “Knowledge, Skills, and Abilities Required.” “Physical Demands,” and “Machines, Equipment, and Specialized Tools Appropriate to Function” are designated with an “E.”

To apply, please send cover letter and resume to evan.covington-chavez@habitatwake.org. NO phone calls please.

 

 

Housing Specialists – 2 Positions

Location:  Rocky Mount, Lumberton - Housing Positions cover all 12 Counties

Salary Range:  $33,762 - $47,705

Closing Date:  Until Filled

Position Description:

The housing specialist works throughout the Eastpointe catchment area with community agencies, churches, non-profit organizations, private citizens, State Agencies and other stakeholders to identify and increase housing options and resources available to persons with mental health, intellectual developmental disabilities and/or substance abuse disorders. The Housing Specialist maintains a database of these housing options and resources. The Housing Specialist meets with community agencies to address current events and issues related to housing needs in the area(s).

Responsibilities and Duties:

1.    May be responsible for conducting housing eligibility assessments of potential residents.

2.    The Housing Specialist must be familiar with guidelines associated with grants such as federally funded Shelter Plus Care and Targeting/Key program.

3.    Work in collaboration with DHHS housing staff, and other partners in the recruiting of landlords in the private market.

4.    Maintain and update listings of permanent affordable housing.

5.    Assist with conducting informational sessions for landlords and provider agencies, covering topics such as grant eligibility guidelines, documentation requirements, and fair housing.

6.    Track placements and conduct follow up of residents placed into permanent housing.

7.    Work in collaboration with other affordable housing programs such as public housing, to create and maintain a database of various rent based programs available for eligible clients in the 12 county area.

8.    Responsible for tracking residents’ progress, follow up and maintaining current documentation.

9.    Perform other related duties as required.

Knowledge/Skills/Abilities:

Knowledge of:

• Principles of subsidized housing development, housing rehabilitation, research techniques, methods and procedures, eligibility requirements and community resources.
• Knowledge of community resources, faith based organizations
• Ability to enhance working relationships, build rapport with community and persons in the community

Ability to:

• Communicate orally with customers, clients or the public in face-to-face, one-to-one settings, using a telephone, or in group settings.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Enter data or information into a terminal, PC, or other keyboard device.
• Interpret and apply federal, state and local ordinances, laws and regulations related to housing and community development programs.
• Work cooperatively with other agency departments, other governmental agencies, private organizations and the public.
• Make decisions and exercise resourcefulness in resolving new problems

Education/Experience/Licensure:

Graduation from a four-year college or university and three years’ experience in a community, business, or government program, preferable in the fields of education, social work, public health, or public relations; or an equivalent combination of training and experience.

Application Process:

Email Lynn Parrish, Recruitment Specialist at lparrish@eastpointe.net , and request a copy of your application be placed in the position vacancy file.  Also, if you have experience or skills related to this position, which may not be reflected in your PD107, please attach an addendum to your application to the email.

Additional Comments:

Salary is commensurate with education, credentials, and creditable work experience. Degree must be from an accredited college/university. Eastpointe LME/MCO is an Equal Opportunity Employer.

For more information, visit www.quadel.com.

 

Regional Housing Coordinators (Eastern and Western NC)

Individuals hired for these positions will be employed by NC Quadel and assigned to a team of other Coordinators who work for the NC Department of Health and Human Services’  Housing and Homelessness Unit. 

Duties include:

• Facilitating resolution of landlord–tenant concerns for participants of the Targeting Program and the Supportive Housing Program
• Facilitating linkages with service providers and referral agencies to assure tenant access to supports and services
• Building effective working relationships between the human service system and affordable housing owners and managers to increase the supply of affordable housing, and coordinating  engagement of regional LME/MCOs in transitional and support service delivery.    

These are telework positions based in regions of the state.  One position will be for Western NC serving the region west of Winston-Salem.  The other position is for Eastern NC.

Job Requirements:

• General knowledge of the principles and practices of public administration and planning and/or social research and evaluation with the ability to communicate effectively with professional and administrative personnel.
• The incumbent in this position must possess solid computer skills including working with databases; strong analytical and written communication skills; be able to work independently; and manage several projects simultaneously with excellent attention to detail.
• Master’s Degree in Social Work, planning or a related field  and at least one year of human services program planning experience; or, a BA degree and four years of progressively responsible administrative and consultative experience in a human service program, or an equivalent combination of education or experience directly related to the program assignment.
• Experience in affordable housing management, supportive housing development and operations, and experience working with North Carolina’s home and community based delivery system is preferred.

For more information, visit www.quadel.com.

 

 

Tenancy Supportive Services Manager (Morrisville, NC)

The Tenancy Supportive Services Manager is responsible for managing all supportive services provided to NC Supportive Housing Program participants and supervising the supportive services staff.  The Manager ensures compliance with the Program Administrative Plan and all established internal policies and procedures.  The Manager is also responsible for ensuring effective and efficient working relationships with DHHS and all operating partners.

KEY DUTIES:

• Supervises a team of specialists performing all tasks related to supportive services for participants of the NC Supportive Housing Program.   Responsible for staff compliance with all relevant program policy, DHHS requirements as outlined in the contract between DHHS and Quadel Consulting, and internal policies, procedures, and processes.  Services to be provided to participants include but are not limited to:
• Assist the tenant with all move-in activities
• Provide instruction and assistance to aid tenants in the development and engagement of a positive social network
• Provide orientation to the apartment during the early days of occupancy, including instruction on cooking and cleaning, smart thermostat usage, grocery and general shopping,
• Provide instruction for reporting any necessary maintenance issues and determining the level of urgency required
• Provide instruction to manage any income level increases without violating leases
• Provide instruction on sorting, organizing and processing mail (incoming and outgoing) and proper bill payment
• Provide instruction and assistance to aid tenants in developing positive relationships with neighbors
• Assist tenants with communicating with landlords and abiding by the terms of the lease and the program rules.
• Coordinates activities with the subsidy administrator housing specialists and inspectors, DHHS Regional Coordinators; develops and maintains positive and effective working relationships; and communicate frequently and provide excellent customer service.  Provide training on various aspects of the PBV program as appropriate.
• Works with Managing Director and staff to establish procedures, processes and solutions to accomplish the established objectives of the program and meet all DHHS and internal performance requirements. Ensures the implementation of adopted program policies and procedures.  Recommends innovative process improvements, recommends appropriate Administrative Plan revisions, drafts and implements new and up-dated procedures as necessary. 
• Ensures that staff are appropriately trained and equipped to perform their assigned responsibilities.  Provide training and orientation for new employees and refresher training for existing staff in all program areas, fair housing and reasonable accommodation, software and QCC policies and procedures.
• Creates a healthy working environment that results high performing work group and low staff turnover; interviews and recommends hires when vacancies do occur.
• Establishes performance standards, regularly monitors individual productivity, quality and customer service; holds staff accountable; provides staff with frequent feedback as to their performance; and conducts annual employee performance reviews.  Monitors performance management reports.
• Responsible for the maintenance of tenant files with complete required records following established file protocol, and entry of required and accurate data into the tracking software in use for this program.
• Coordinates with other work groups/staff to ensure timely and efficient service to program applicants and participants, and to property owners and managers, making customer services a high priority.

Job Requirements:

• Bachelor’s degree from an accredited college or university in Human Services, Psychology, Public or Business Administration or a closely related field.  Masters degree preferred.
• Six years progressively responsible experience in the administration or management of human services delivery program.
• At least five years in a supervisory position, including three years in senior management. 
• Experience with programs that provide housing assistance and supportive services to the homeless and persons with disability, especially experience with people with serious mental illness.
• Demonstrated ability to analyze and manage data; intermediate or better skills with Excel Spreadsheet.
• Must have a valid driver’s license, a car in working order, and the flexibility for some travel statewide in order to provide training, supervision, and monitoring of supportive services staff.

For more information, visit www.quadel.com.

 

 

Tenancy Support Services Specialist (FT/PT positions in Raleigh, Wilmington & Charlotte)

The Supportive Services Specialist will be part of a team providing tenancy supportive services to tenant participants of the North Carolina Supportive Housing Program.  Program participants are individuals with serious mental illness who have transitioned to permanent supportive housing.  Tenancy supports are services designed to assist an individual in developing skills such as building positive neighbor relations, understanding tenant-landlord rights and responsibilities, financial management, and daily living skills.  Full and part-time team positions are possible; part-time positions may be coupled with part-time positions with LME/MCOs serving the same population.

Key Duties:

• Attend final meeting of the Transition Team for each individual transitioning to permanent supportive housing as a participant in the NC Supportive Housing Program, to become familiar and to provide continuity for the person after a move.  Work with in-reach/transition team staff to develop goals in transition and to gauge current independent living skills.
• Clarify PSH requirements for tenant, initiate regular contact with service providers including staff, property managers, respond to disputes or problems.
• Assist with Reasonable Accommodations requests. 
• Review emergency protocols with the tenant including the call list in case of emergency, calling 911 for crises, review unit safety features including fire alarms, and smoking safety.
• During tenancy, visit tenant at least once monthly and provide services on as-needed basis including but not limited to:
• Becoming familiar with the community (shopping, social gathering places, transportation system, etc.)
• Utility management (seasonal changes & smart thermostat usage, water and electric conservation)
• Shopping for grocery and personal items
• Unit maintenance and housekeeping needs (who to call, advocate as necessary with landlord, cooking, how to clean kitchen and bathroom, laundry, etc.)
• Income and Budget supports including:

• Connect to supportive employment as necessary
• Help with budgeting income to pay bills, rent, and other necessities
• Assist with applying for other programs, such as LIHEAP and food stamps
• Assist with opening a bank account
• Building a positive social network
• How to avoid unsafe social environments
• Getting along with neighbors
• Lease compliance and talking with the landlord
• Conflict resolution
• Assist with applications for SSI/SSDI benefits
• Engage and connect consumer to MH/SA/DD services
• Engage and connect consumer to health services
• Advocate within justice system as necessary (assist with parole/probation issues)Assist with relocation as necessary.
• Assist with relocation as necessary.

Qualification/Skills, Education, and Experience: 

• Qualified individuals that include NC Certified Peer Support Specialist (CPSS) through UNC BHRP  preferred.  http://pss-sowo.unc.edu/pss
• Minimum of five years’ experience in housing programs, permanent supportive housing, Housing First, or related initiatives.  
• Excellent communication, customer experience and problem solving skills. 
• Knowledge of Fair Housing requirements including Reasonable Accommodation, federal housing programs and property management preferred.  
• Knowledge of Housing and Special Assistance benefits, working with behavioral health and community support preferred
• AA/BA degree required. 
• Travel across a service area required.   (Valid driver’s license and working vehicle)

For more information, visit www.quadel.com.

 

 

HQS Inspector

Inspectors sought (experience preferred) for full or part time work performing apartment inspections in all regions of the state of North Carolina. We will train in Housing Quality Standards (HQS) and provide certification. Inspectors will be assigned a geographic region and will be required to use their own cell phone and automobile; gas allowance. Responsibilities include scheduling and performing inspections, submitting inspection reports, discussing inspection results with landlords as needed. Looking for reliable, mature individuals efficient in meeting deadlines, and able to provide excellent customer service. Work hours will vary, flexible hours possible. 

For more information, visit www.quadel.com. 

 

 

Housing Specialist

Job Description

The Housing Specialist is responsible for approving and establishing the Tenant Based Rental Assistance (TBRA) subsidy from receipt of the Request for Participation through ongoing annual inspections, biennial recertifications, or termination of participation, in accordance with the program administrative plan and established internal policies and procedures.

Key Tasks:

• The Specialist is responsible for completing data entry, processing paperwork, and maintaining file documentation while conducting the following administrative procedures: owner, participant, and unit eligibility verifications; tenant income verifications; tenant rent calculations; rent reasonableness verifications; issuing the owner contract; setting HAP payments; approving or declining rent increases; and monitor inspection results.
• Review eligibility documentation provided by DHHS and collect required documentation and third party verification, and determine and certify initial, interim, or annual on-going eligibility for the Program as necessary in accordance with established policy and procedures.
• Calculate tenant and property owners’ share of rent and provide written notification to both parties.
• After ensuring compliance with Housing Quality Standards or other appropriate standard, and rent reasonableness, prepare and enter into Housing Assistance Payments contracts with owners.
• Enter all required data into the appropriate software system.
• Enforce HAP Contract by recommending termination of the contract when appropriate and taking appropriate tenant termination of assistance when authorized by DHHS in accordance with established policies and procedures.
• Coordinate program, participant, and owner/manager activities with Tenancy Supportive Services staff as appropriate.
• Resolve and respond to applicant, participant, landlord, and other inquiries and complaints as appropriate and as instructed, and in accordance with Quadel customer service policy.
• Monitor all activities and prepare and submit reports as required; review and correct documentation (electronic and/or written) as instructed.

Job Requirements:

 

Experience:

• Two years of college, business or technical school at an accredited educational institution.
• Section 8 HCV occupancy certification by Quadel within 60 days of hire.
• One year of experience in an office or other environment requiring extensive public contact or customer service.  Accounting, interviewing experience, and direct customer interfacing experience a plus.  Experience beyond the minimum may be substituted for all or part of the educational requirement.

For more information and to apply, click here.

 

 

Consumer Credit Counselor / Financial Literacy Educator

MINIMUM REQUIREMENTS:  Bachelors Degree and 2 years related work experience preferred  

REPORTS TO:  Program Manager of Consumer Credit Counseling Services

REQUIRED KNOWLEDGE/SKILLS:  Knowledge of consumer credit, housing, debt management, bankruptcy and general financial counseling a plus.  Group facilitation, customer service, client interviewing, public speaking, written communication and computer skills necessary.  Knowledge of local community resources a plus.  On the job and formal training will be provided.  Verbal and Written Fluency in Spanish is Preferred.

GENERAL STATEMENT OF DUTIES:

• Provide client screening, intake, and one-on-one counseling to clients seeking information regarding housing, financial issues, debt management plans, bankruptcy and other related areas.
• Develop, maintain and increase visibility of new and existing programs to clients and other agencies.
• Facilitate and develop curricula for educational workshops/seminars for diverse groups in a variety of settings.
• Consistently provide excellent tailored client service in a culturally competent manner.
• Maintain knowledge of community resources.  Refer and advocate for clients in accessing community resources.
• Maintain accurate written documentation of all services provided in accordance with agency standards.  Submit reports as necessary.
• Represent agency in conferences, agency fairs and media interviews, etc.
• Participate in the quality improvement process and agency committees.
• Provide training and oversight to interns, volunteers and new-hires.
• Other related work as assigned. 

IMPORTANT NOTES:

• Full Time Position.  Schedule involves some evening and weekend work.
• Work occurs in both Raleigh and Durham offices, as well as other community settings.
• Driver’s license and access to reliable transportation is required. 

Cover Letter & Resumes should be mailed, faxed, or emailed to:

H. Reynolds, Program Manager
Consumer Credit Counseling Services
3937 Western Blvd, Raleigh   27606.

Email:  hreynolds@tfsnc.org
Fax:  (919) 821-0790

Closing Date:  Open Until Filled; Time is of the Essence

 

 

Fair Housing Tester

Help Fight Housing Discrimination

Do you have a flexible schedule, a commitment to civil rights, and interested in playing a vital role in assuring equal housing opportunities are provided to all?  If so, you may be interested in becoming a tester for The Fair Housing Project of The Legal Aid of North Carolina (LANC).

What is fair housing testing?

Testing is the process for and method of ascertaining and measuring the difference in quality, content, and quantity of information and service given to home seekers by housing providers.

How do you test housing discrimination?

Fair housing testers typically pretend to be looking for an apartment or buying a house. They may call and/or go in person to see about a vacancy.  Then they fill out a detailed report on exactly how they were treated.  For many years now, fair housing programs around the country have used testers to investigate cases of discrimination.

The Fair Housing Project needs your help!

A successful testing program requires diversity. We need people comprising the full spectrum of humanity including: race, color, national origin, ability, age and gender. 

Why You Should Be a Tester?

You will get to help fight housing discrimination. You will be helping people to live wherever they so choose, free from discrimination and hatred.  We are also able to pay a stipend and mileage roundtrip.

How to get Involved:

Testers only need to attend one training class and registration is required. If you are interested in becoming a tester or would like more information, please call Carol Comrie, Testing Coordinator, at 919.861.1885 or e-mail carolc@legalaidnc.org.

 

 

Lexington Housing Community Development Corporation Housing Rehabilitation Coordinator

DEFINITION

Under direction, informs and advises property owners about housing rehabilitation and related housing programs; provides construction advice and instruction to homeowners; processes and recommends less complex loan applications; prepares deficiency lists, cost estimates, plans and specifications; monitors construction improvements of housing rehabilitation projects; and provides oversight for property and redevelopment project  of the agency.

DISTINGUISHING CHARACTERISTICS

This single position class performs the full range of duties independently. In addition to performing inspections the Housing Rehabilitation Specialist determines rehabilitation work required, prepares plans and cost estimates, oversees loan applications and processing, and prepares reports necessary to comply with state loan program requirements.

TYPICAL TASKS

Advises and counsels eligible property owners about requirements for obtaining low interest loans to rehabilitate dwelling units. Inspects homes and dwelling units to determine rehabilitation work required and advise owners of required rehabilitation. Estimates the extent and cost of rehabilitation work. Oversees and/or completes the loan application process. Recommends approval or disapproval to the loan committee. Oversees the loan processing including coordinating loans with lenders, public agencies, title and escrow companies, appraisers and others. Prepares cost estimates, blueprints and working drawings and specifications. Oversees the bid process. Acts as a liaison to secure permits. Monitors repair and remodel work to assure that work conforms to specifications. Recommends and approves change orders. Serves as a liaison between the contractor and owner. Approves progress payments and disbursement of loan proceeds. Certifies satisfactory completion of work. Provides technical construction training for owners in the self-help construction loan program. Provides information concerning housing rehabilitation and other housing programs to the public, and conducts outreach and public informational meetings. Coordinates repair related volunteer projects. Prepares statistical and financial reports. Inputs and accesses and analyzes data using a computer terminal.

EMPLOYMENT STANDARDS

Knowledge:

Thorough knowledge of:

• Federal, State, and local building codes, ordinances and administrative orders applicable to building and construction trades.

Working knowledge of:

• The Uniform housing code, building codes and/or ordinances applicable to the building trades.
• State and Federal housing rehabilitation loan programs.
• Rehabilitation labor, material costs and construction methods.
• Rehabilitation construction plans and specifications.
• The techniques and methods of housing inspection to locate health and safety concerns.

Some knowledge of:

• Mortgage loans and rehabilitation finance practices.

Ability to:

• Interpret, explain and apply building and housing codes and/or ordinances, and Federal and State financial regulations, rules and guidelines.
• Prepare rehabilitation plans, specifications and cost estimates.
• Make inspections and detect deviations from approved plans and specifications.
• Inspect crawl spaces, attics, cellars, and work in confined/cramped body positions.
• Inspect buildings from ladders and scaffolding.
• Work in high concentration of dust and sawdust in remodeling sites and newly insulated buildings.
• Compute material and labor cost estimates.
• Prepare clear and concise reports and keep accurate records.
• Review and interpret bid proposals.
• Deal tactfully and effectively with homeowners, contractors, and others contacted in the course of work.
• Advise contractor and property owner on rehabilitation construction requirements with tact and firmness.
• Learn to conduct technical construction training.
• Walk moderate distances over rough terrain, climb ladders and work in confined spaces.
• Learn to prepare and process rehabilitation loan applications.
• Learn to make effective presentations.
• Learn to input, access and analyze data using a computer terminal.
• Prepared reporting requested by funding agencies
• Present to social, civic and religious groups
• Manage volunteers

Training and Experience

Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:

Two years of experience as a building contractor, which included remodeling or rehabilitation, work.

OR

Two years of experience performing building inspection work for conformance to the uniform building codes, and which includes experience preparing cost estimates and bid specifications.

OR

Two years of experience performing comparable work in a Housing Rehabilitation Program

HOW TO APPLY: Email a resume and cover letter to antionette@lexingtoncdc.com

 

 

Risk Analyst

Community Affordable Housing Equity Corp (CAHEC) is currently seeking candidates for a full-time Risk Analyst.

This position will provide professional and technical support to Risk Managers in the analysis, evaluation and formulation of recommendations regarding investment in complex real estate transactions. The Risk Analyst will determine and document adherence to underwriting guidelines. The position will participate in the process to ensure that required documentation and milestones for loan fundings and equity contributions have been met. The position requires excellent written, financial analysis, and verbal communications skills.

Specific duties:

• Assist in determination of the risk profile of potential partners/guarantors in tax credit equity and financing transactions.
• Provide support to Risk Managers in the analysis of projects for conformance with underwriting guidelines and provide analysis of project parameters, including market and marketability, for inclusion in investment presentation to staff and Board.
• Prepare equity and loan funding requests for approval.
• Populate company databases and spreadsheets with updated project information.

Education: Bachelor’s degree in a related field such as real estate, finance, business, city planning, or economics required (or significant, relevant industry experience).

Experience:  Minimum of 2 years’ experience in real estate, finance or investment modeling or advanced relevant education and training. Direct experience and knowledge of Low Income Housing Tax Credits preferred.

Computer skills: Work experience with the following software: Microsoft Office and Outlook, Internet Explorer, and Windows 7 Enterprise.

Salary: Commensurate with education, experience, and job performance.

Benefits: Competitive benefits package including company-matched 401(k) plan.

To learn more about CAHEC, the position, and how to apply: please visit the CAHEC website at www.cahec.com

 

 

Risk Manager

Community Affordable Housing Equity Corp (CAHEC) is currently seeking candidates for a full-time Risk Manager.

This position will analyze, evaluate, and formulate recommendations regarding investment in complex real estate transactions. The Risk Manager will determine and document adherence to underwriting guidelines and provide recommendations for mitigating risks. The position will participate in the process to ensure that required documentation and milestones for loan fundings and equity contributions have been met. The position requires excellent written and verbal communications.

Specific duties:

• Determine the risk profile of potential partners/guarantors in tax credit equity and financing transactions.
• Analyze projects for conformance with underwriting guidelines and provide analysis of project parameters, including market and marketability, for inclusion in investment presentation to staff and Board.
• Monitor project progress and documentation during development and process equity and loan funding requests.

Education: Bachelor’s degree in a related field such as real estate, finance, business, city planning, or economics required. Master’s degree preferred.

Experience:  Minimum of 3 years’ experience in real estate, finance or investment modeling or advanced relevant education and training. Direct experience and knowledge of Low Income Housing Tax Credits preferred

Computer skills: Work experience with the following software: Microsoft Office and Outlook, Internet Explorer, and Windows 7 Enterprise.

Salary: Commensurate with education, experience, and job performance.

Benefits: Competitive benefits package including company-matched 401(k) plan.

To learn more about CAHEC, the position, and how to apply: please visit the CAHEC website at www.cahec.com

 

 

Associate Director of Development

TROSA is a licensed, comprehensive, two-year residential substance abuse recovery program located in Durham, North Carolina. Founded in 1994, TROSA is now the largest residential therapeutic community in North Carolina and is widely respected for its innovative therapeutic and entrepreneurial approach to the pervasive issue of substance abuse. TROSA currently serves more than 350 men and women on a daily basis. TROSA relies on over $1.5 million in charitable and government support every year and is seeking an Associate Director of Development to assist in managing this goal and building the development program.

Responsibilities include:

• Secure new individual, foundation, and government donors through research and prospecting, networking, and cultivation, including development of funding proposals.
• Manage a portfolio of prospects and cultivate gifts at all ranges, working especially close with the Director to cultivate and solicit major gifts from high-net worth individuals.
• Coordinate Annual Fund activities including donor recognition, appeals, and events.
• Develop and oversee the language, design and development and production of fundraising publications, factsheets about TROSA – brochures, newsletters, fliers etc.
• Manage online presence for the organization (email outreach, website, and social media).
• Maintain donor database and donor files.
• Organize and manage fundraising and other special events as needed.
• Develop procedures and tools that will ensure accurate record-keeping, data analysis, donor acknowledgement and stewardship.
• Develop public relations, marketing, communications and social media strategies.
• Develop statistical and financial materials and assess the costs and benefits of various fundraising activities.
• Evaluate progress towards goals, prepare periodic reports on fundraising and present to the Director, and recommend revisions to the fundraising plan, as needed, to meet goals.
• Participate in other department activities as needed.

Requirements:

• Proven experience cultivating major donors and building individual donor programs.
• Ability to write and communicate clear, structured, articulate and persuasive funding proposals (please provide writing samples) and accurate reports.
• Experience producing annual fund campaign material.
• Excellent organizational skills and extraordinary attention to detail.
• Effective motivational, business and planning skills.
• Ability to thrive in a fast paced environment.
• Proficiency with Microsoft Office applications as well as with Adobe PageMaker and donor database software, preferably Raiser’s Edge.
• Knowledgeable about the role of technology and electronic communication in fundraising.
• Takes initiative and upholds professional standards.
• Bachelor’s degree preferred, but can substitute with direct experience of 5 years.
• At least 5-7 years experience in development/fundraising in the nonprofit area.
• Must be available for some activities at night and on weekends.

This position reports to the Director of Development.

To apply: Submit a cover letter with salary requirements and resume to careers@trosainc.org. Please no phone calls.

 

 

Acquisitions Specialist

Summary of primary duties and responsibilities for advertisement: The Acquisitions Specialist provides professional and technical support to Acquisitions Managers in the origination, underwriting, due diligence review and closings of transactions utilizing low-income housing, historic and other tax credits for CAHEC-managed equity funds. The Acquisitions Specialist analyzes, evaluates, structures and formulates recommendations regarding investment in complex real estate investment transactions. The position also assists Acquisitions Managers with the preparation of term sheets, equity offers, and investment reports.

Education, prior work experience, and specialized skills and knowledge: A Bachelor’s degree in a related major such as real estate, finance, business, city planning or economics is required and a Master’s degree is preferred. A minimum of one year experience in real estate, finance or investment modeling or advanced relevant education and training is required and direct experience and knowledge of the Low Income Housing Tax Credit program is preferred. Basic knowledge of real estate development, corporate legal and tax issues, financial modeling is required along with proficiency using MS Word and MS Excel.

Other: The Acquisitions Specialist must be able to perform site visits, including the thorough investigation of undeveloped sites and those under construction.

For more information, click here.

 

 

Charlotte-Mecklenburg Housing Partnership President

The Charlotte-Mecklenburg (NC) Housing Partnership (The Housing Partnership) (www.cmhp.org) has retained my firm, Sockwell Partners, to help recruit their new President.  Pat Garrett, the current President at The Housing Partnership,  is retiring in early 2013 after 23 years with the organization. 

Incorporated as a 501(c)(3) in 1988 in response to the research and recommendations of a local citizens' forum, The Housing Partnership is a private, non-profit housing development and lending corporation with a mission that is laser-focused on supporting home ownership, creating stable neighborhoods, and building sustainable communities that include market rate and affordable housing.  It also provides extensive home ownership education/counseling.  

Over its 24-year history, The Housing Partnership has played a critical role in the creation of more than 3,000 affordable homes – both rental and owned.  During the same time period, THP has educated more than 16,000 families about foreclosure prevention and the homeownership process. 

Last year, revenue & support topped $18MM and total assets were in excess of $135MM.  There are more than 30 full-time employees. Numerous local, regional and national awards and accolades mark The Housing Partnership as a go-to advocate for affordable housing and benchmark development.

Pictures are worth a thousand words:

Exciting community initiative under way                          http://brightwalkcharlotte.com            

Neighborhoods
http://www.cmhp.org/Housing-Partnership/Neighborhoods.cfm           

Development Projects
http://www.cmhp.org/Housing-Partnership/Projects.cfm           

Partners
http://www.cmhp.org/Housing-Partnership/Partners-and-Investors.cfm      

The Board and staff are committed to expanding The Housing Partnership’s capacity to create significantly more affordable housing units and become an even more powerful community force – in partnership with the private sector, neighborhoods, and government.

The successful candidate will report to the 19-member Board and must demonstrate:

• Bold and compelling leadership; vision; a catalyst for action; a consensus builder;
• Ability to sustain, nurture and grow relationships with elected government officials and their agencies/entities;
• Real estate experience – nonprofit or for-profit - with strong emphasis on multifamily;
• Unflinching advocacy for economically integrated neighborhoods and low and moderate-income families in need of affordable housing;
• Effective management skills; a commitment to teams; ability to delegate and hold others accountable; a servant leader;
• Excellent communications skills including active listening.

This is a unique and impactful opportunity to lead a highly-respected and valued organization.  A competitive compensation package will be structured for the successful candidate.

Please contact me at pclark@sockwell.com or (704) 372-1865, ext. 105, if you are interested in learning more about this position or applying for this position.  We will keep your interest in this position confidential. 

 

Director of Affordable Homeownership Initiatives

CFED is a 33-year-old national nonprofit with a mission of empowering low- and moderate-income households to build and preserve assets by advancing policies and programs that help them achieve the American Dream, including buying a home, pursuing higher education, starting a business and saving for the future. As a leading source for data about household financial security and policy solutions, CFED understands what families need to succeed. We promote programs on the ground and invest in social enterprises that create pathways to financial security and opportunity for millions of people.

We seek a proven leader in the affordable housing sector to become CFED’s Director of Affordable Homeownership Initiatives. The Director will lead CFED’s eight-year old I’M HOME initiative, driving forward a multi-faceted policy agenda at the federal, state and local levels, leveraging the connection between policy and on-the-ground practice, and collaborating with the broader affordable housing movement, industry and aligned social ventures to heighten the visibility and accessibility of manufactured housing as a viable housing choice. S/he will also explore, develop and lead a new portfolio of work designed to promote homeownership strategies for low- and moderate-income families that work at scale. We seek candidates who combine a depth of affordable housing policy experience and business acumen, with strong strategic thinking skills and project management know-how. CFED’s staff thrives on open collaboration, intellectual curiosity, an energetic, entrepreneurial approach to challenges, and hard work and drive toward fulfilling our mission. Our successful incumbent will embody those values. The Director will be based in our Washington, DC office.

Responsibilities:

• Serve as the project director for I’M HOME, managing the policy and market-transformation efforts of a multi-disciplinary team of staff, consultants, two social ventures, and a network of partners who install high-quality manufactured homes, help homeowners in manufactured housing communities secure long-term control over the land beneath their homes, advocate for public policies that help owners of manufactured homes, and promote access to fair and responsibly-priced single family and mortgage financing for manufactured housing
• Partner with CFED’s federal policy staff and national policy partners to engage federal agencies in our manufactured housing policy agenda, working to ensure equitable tax treatment, federal program eligibility, and recognition of manufactured housing as a critical portion of the nation’s existing housing stock and a viable tool to increase the supply of affordable housing
• Coordinate with local and regional manufactured housing partners to drive forward policy change at the state and municipal levels, promoting equitable zoning policies, homeowner protections and resident ownership of manufactured housing communities as a means to build wealth, increase stability and achieve financial security; work to ensure inclusion of manufactured housing in municipal affordable housing strategies and in the portfolios of Housing Finance Agencies
• Lead I’M HOME’s market transformation and scale efforts, including overseeing the piloting of a single-family finance initiative to increase the accessibility of manufactured homes to low- and moderate-income families, and collaborating with CFED’s social enterprise partners, ROC USA® and Next Step®
• Convene a national network of innovative and entrepreneurial nonprofit practitioners and advocates, providing opportunities for training and technical assistance, peer networking and cross-fertilization within the emerging nonprofit manufactured housing field
• Strengthen CFED’s ties to the broader affordable housing movement, raising the profile of manufactured housing and leveraging the I’M HOME network behind partnership opportunities that will advance the broader agenda
• Engage industry and industry association and leverage win/win opportunities for consumers and industry and negotiate differences
• Drive forward a marketing and communications campaign to combat the negative stigma and outdated perceptions of “trailer parks” and educate consumers, affordable housing practitioners and policymakers about the advantages garnered from modern, well-constructed manufactured homes and resident ownership of manufactured housing communities
• Manage project timelines and deliverables; supervise, mentor, and develop staff; manage grants, sub-grants and contracts; and manage project budgets
• Engage in fundraising efforts for CFED’s affordable housing programs, including developing leads, stewarding current and future relationships, and developing grant proposals
• Bring to life a vision for real, market-based affordable homeownership strategies that preserve and grow wealth for low- and moderate-income families at scale by building and leveraging relationships, seeking out opportunities for research and policy development, and exploring opportunities for program development
• Other duties as assigned

Qualifications:

• A Master’s degree or an equivalent combination of education and experience in public policy, public administration, economics, law, or a related social discipline; or equivalent work experience
• Substantive policy and advocacy experience in the affordable housing sector; existing relationships with relevant federal agencies and with housing policy organizations required; experience with the factory-built housing sector a plus
• Experience managing a complex, multi-disciplinary initiative, including strategic planning, relationship management, coalition-building and staff management
• Exceptional communications skills, with excellent writing and dynamic public speaking skills
• Exemplary interpersonal skills, with ability to network effectively, develop rapport, generate interest and excitement, and demonstrate common interest
• Must be able to manage multiple demands and work collaboratively across the organization. Effective time management and attention to detail are essential

CFED is proud to be an Equal Opportunity Employer. We believe that diversity of background and perspective are strengths, and seek to continue to grow a diverse, highly committed, skilled, and collaborative staff.

To apply, submit your cover letter and resume online at https://home.eease.adp.com/recruit2/?id=2795351&t=1