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Director, Property and Asset Management

The Organization:

Self-Help is a community development lender founded in 1980 that creates and protects ownership and economic opportunity for minority, women-headed, rural and low-wealth families through home and small business lending.  It has provided over $6 billion in financing to help more than 75,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources across the country.  Self-Help’s affiliate, the Center for Responsible Lending, researches and advocates for state and national legislation to address predatory lending practices and policies. 

Self-Help and the Center for Responsible Lending are national organizations based out of Durham, North Carolina with regional offices in North Carolina, Washington DC, Chicago, and California. Nationally and internationally recognized as a leader in community development lending, Self-Help is one of twelve nonprofits featured in Forces for Good: The Six Practices of High Impact Nonprofits.

Position Description:

Under the direction of the Real Estate Team Leader, directly oversee all aspects of property and asset management including operational, financial and administrative duties for Self-Help’s portfolio of 20 properties in North Carolina and one in Washington DC. 

Supervise and manage two team members including the Maintenance Supervisor and Commercial Property Administrator.  Work in partnership with the Director of Leasing and Marketing for lease management, tenant relations, build outs and move in/outs.

Essential Responsibilities:

  • Oversee, manage and ensure upkeep and maintenance of Self-Help’s commercial real estate buildings, located throughout North Carolina and Washington, DC including hiring and supervision of staff employees, maintenance contractors, third-party property managers and leasing brokers. 
  • Manage budgets and reporting including but not limited to operating, capital expenditures, cash flow and cost-benefit analysis, performance and forecasting to ensure targeted yields and other performance goals are met.
  • Solicit, review and analyze proposals for capital improvement projects for commercial real estate assets; negotiate and approve proposals and agreements; and project manage large capital improvement projects.
  • Direct the collection of property related income and payment of operations related invoices; maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, and property availability.
  • Conduct routine inspection of grounds, facilities, and equipment to determine necessity of repairs or maintenance and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial properties.
  • Maintain accurate and up-to-date tenant records.
  • Participate in the predevelopment process to make recommendations on design and impact of ongoing operations - post construction or new acquisition.
  • Review energy and water efficiency trends regularly and adopt practices and projects that improve efficiency of our portfolio.

 

  • Must be able to travel as needed, travel estimated at 20%.

Qualifications:

·         Bachelor’s degree required; a degree in Business, Real Estate, Finance or Engineering is a plus.

·         Prior supervisory/management experience required.

·         Minimum of four (4) years property management or management experience in a related field required; construction experience and/or familiarity with essential building systems preferred.

·         Knowledge of business and management principles.

·         Knowledge of economic and accounting principles and practices, especially those typically related to commercial real estate.

·         Familiarity with reading and negotiating legal documents, including leases and contracts with vendors.

·         Knowledge of principles and methods for showing, promoting, and leasing commercial office and retail space.

  • Proficient in Microsoft, Word, Excel and PowerPoint.  Experience with MAS/PM2000 or similar accounting system, or propensity to quickly learn new systems.

·         CCIM, FMP or ACoM certifications a plus.

Physical Requirements:

Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Required to regularly walk through the properties (including the roof) and climb stairs. Must be able to occasionally lift and exert force of up to 20 pounds.

Compensation: 

Competitive nonprofit salary, based on experience, plus a generous benefits package.

Application:

To apply, please send resume and cover letter describing why you are a fit for this position to hiringmanager@self-help.org.  Please include position title as subject of email.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

 

 

Volunteer Manager - Full Time

About Durham Habitat

Durham Habitat is a community based low-income, housing developer which builds homes, hope and community. Founded in 1985 by a group of visionary leaders, Durham Habitat is an affiliate of Habitat for Humanity International and has built and rehabbed more than 300 homes in collaborative partnership with low-income, working families and other partners that care.

Our Faith. Founded on Christian values in 1985, Durham Habitat partners with those who share our ideals of love, respect, compassion and justice for all. We welcome those of any faith - or no faith - to join us building homes, hope and community in Durham.

We build and repair homes, and we deconstruct homes. Habitat builds new homes and we rehab existing homes in partnership with hard-working families in Durham and others that care. We repair homes for veterans and low-income, elderly neighbors, and our deconstruction program salvages and resells building materials from homes under renovation.

We build hope. Habitat homes are not given away, but are sold to low-income neighbors who do not qualify for traditional home loans. Lower construction costs, zero-interest mortgages, and green building principles keep our homes affordable for our partner families.

We build community. As we transform the lives of the families who buy our homes, we also transform Durham neighborhoods by stabilizing communities to make them safer and stronger. We work in partnership with the communities in which we build, and we embrace asset- based community development. Our volunteer programs bring Durham neighbors together across racial, class and socio-economic divisions to make Durham a stronger community.

Position Summary:

The Volunteer Manager (VM) provides leadership to volunteers and general support for all aspects of Durham Habitat’s Development Department. The VM should possess excellent interpersonal and written communication skills.

The VM helps Durham Habitat advance its mission through leadership of a wide range of volunteers, including Habitat homebuyers doing sweat equity, volunteers doing required community service, regular volunteer groups and individuals, new volunteer groups and individuals, corporate groups, faith groups, and school groups. The VM will maintain the online volunteer scheduling tool, Volunteer Connect, and will work to develop strategies for regular volunteer recruitment, retention and stewardship.

Key Responsibilities:

1. Volunteer Recruitment, Retention and Stewardship. Durham Habitat’s average yearly volunteer base is approximately 8,000 volunteers. The VM will a) build and maintain relationships with existing key volunteers; b) recruit volunteers for construction, office and event volunteer opportunities; c) coordinate and execute a volunteer retention plan to include appreciation events and regular updates; d) attend or recruit representatives for key volunteer fairs and speaking engagements.

2. Volunteer Management. The VM will a) manage and troubleshoot Volunteer Connect; b) assist volunteers with scheduling via Volunteer Connect; c) provide training, support and acknowledgment for all volunteers; d) engage in regular communication, regarding weather updates, cancellations, address changes, proper attire, age requirements, etc., with volunteers; d) engage in regular communication with the Construction team regarding volunteer needs and volunteer hospitality; e) solicit and analyze feedback from volunteers regarding their experiences with the affiliate.

3. Development Responsibilities. The VM will a) identify potential donors from within the volunteer base; b) work with the Development team to cultivate those volunteers into donors; c) assist with planning and volunteer recruitment for various development events.

4. Partner Family and Sponsor Relationship Management. The VM will coordinate a) preconstruction meetings where the sponsors, partner families and Durham Habitat staff will meet to plan; b) kickoff celebrations at the start of construction; c) dedication celebrations at the end of construction; d) any post-construction meetings.

Experience and Requirements:

The ideal candidate should be a person who:

Will work approximately 40/week Tuesday through Saturday including office time and time visiting construction sites;

Is a mature, thoughtful, innovative leader committed to the mission and values of Habitat for Humanity;

Has demonstrated an ability to manage multiple teams of volunteers simultaneously;

Understands and has experience in building and fostering relationships with donors, volunteers, prospects, and staff members;

Is flexible and thrives in a collaborative, fast-paced environment;

Is comfortable with technology;

Has exceptional written and verbal communication skills;

Demonstrates an ability to think creatively, manage time wisely, and lead with confidence.

Guidelines:

Adherence to Durham Habitat’s overall plan and mission. Employee guidelines are provided in the Durham Habitat Policy Manual.

Complexity:

Responsibilities involve multi-tasking several activities with differing deadlines, importance, and stake-holders requiring exceptional ability to organize and prioritize work and manage time.

Scope and Effect:

All work must comply with applicable laws and construction codes, as well as Durham Habitat’s guidelines, policies, and mission statement.

Contact:

The Volunteer Manger has frequent contact with Durham Habitat staff, families, volunteers and sponsors.

Work Environment:

Work is performed both on the construction sites and in the office.

To apply: Send a cover letter and resume to Roxanne Hall Little, Development Director, at rhall@durhamhabitat.org.

Habitat for Humanity of Durham is an Equal Opportunity Employer.

 

 

OnTrack is hiring!

OnTrack WNC has three job openings currently available: Financial & Housing Counselor, Homeownership Programs Associate & Financial Educator, and a Client Service Representative. Please help us find the right candidate by sharing these postings with your professional and personal networks.

We are very interested in hiring staff who can help us reach our goal to competently serve WNC's underserved and/or minority populations - specifically, Spanish speaking communities and low-income communities.

Financial & Housing Counselor: The Financial & Housing Counselor is responsible for providing one-on-one financial and housing counseling sessions to clients consistent with our organization's vision and mission.

Homeownership Programs Associate & Financial Educator: The Homeownership Programs Associate & Financial Educator is responsible for providing group financial education programming and supporting OnTrack WNC's homeownership matched savings programs and homebuyer education program.

Client Service Representative: The Client Service Representative is the initial point of contact with our clients and must exhibit exemplary customer service skills, presenting our services with professionalism, empathy, and kindness. Client Service Representatives answer phone calls, schedule appointments for a wide variety of program areas, and conduct intake for clients at the beginning of appointments. 

For more information on each position and directions on how to apply, click on the links above.  

 

 

Fair Housing Tester

Help Fight Housing Discrimination

Do you have a flexible schedule, a commitment to civil rights, and interested in playing a vital role in assuring equal housing opportunities are provided to all?  If so, you may be interested in becoming a tester for The Fair Housing Project of The Legal Aid of North Carolina (LANC).

What is fair housing testing?

Testing is the process for and method of ascertaining and measuring the difference in quality, content, and quantity of information and service given to home seekers by housing providers.

How do you test housing discrimination?

Fair housing testers typically pretend to be looking for an apartment or buying a house. They may call and/or go in person to see about a vacancy.  Then they fill out a detailed report on exactly how they were treated.  For many years now, fair housing programs around the country have used testers to investigate cases of discrimination.

The Fair Housing Project needs your help!

A successful testing program requires diversity. We need people comprising the full spectrum of humanity including: race, color, national origin, ability, age and gender. 

Why You Should Be a Tester?

You will get to help fight housing discrimination. You will be helping people to live wherever they so choose, free from discrimination and hatred.  We are also able to pay a stipend and mileage roundtrip.

How to get Involved:

Testers only need to attend one training class and registration is required. If you are interested in becoming a tester or would like more information, please call Carol Comrie, Testing Coordinator, at 919.861.1885 or e-mail carolc@legalaidnc.org.

 

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